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IT Support Specialist | IT Technical Consultant (m/f/d)

  • Pitești
IT Support Specialist | IT Technical Consultant (m/f/d), 1. imageIT Support Specialist | IT Technical Consultant (m/f/d), 2. image

DEHN is growing.

We are a leading, international family-owned company based in Neumarkt, Germany. We offer solutions and services in the fields of lightning protection, surge protection and safety equipment. Our comprehensive portfolio addresses the megatrends of our time, including electric mobility renewables, and the protection of critical infrastructure.
 
With over 2,500 employees worldwide, DEHN generated revenue of around 465 million euros in the 2024/2025 fiscal year. This constant growth, alongside more than 115 years of experience, is based on the highest quality standards and a consistent orientation towards customers and markets worldwide.
 
Our operations are going international. As part of our corporate strategy GROW(ING) TOGETHER 2030, and in addition to our production sites in Germany, we are establishing  another site in Romania (located in Pitești).
 
We are looking for a motivated IT Support Specialist | IT Technical Consultant (m/f/d) to join our team and support the daily IT operations of our organization. In this role, you help colleagues resolve technical issues, ensure smoothly running workplace IT systems, and contribute to maintaining a stable and reliable IT environment.
 
You will work closely with both local users and international IT teams, gaining hands-on experience with a variety of technologies while supporting the company’s day-to-day IT needs.

Your role and key responsibilities

  • First-level IT support via phone, email, or ticketing system
  • Troubleshoot and resolve hardware, software, and basic network issues
  • Install, configure, and maintain laptops, workstations, and peripheral devices
  • Support for Windows OS and standard business applications
  • Manage basic user administration (account setup, password resets)
  • Document incidents and solutions in the ticketing system
  • Escalate complex issues to higher-level IT support
  • Prepare and configure IT equipment for new employees (onboarding support)
  • Support of local IT infrastructure and workplace systems
  • Collaboration with international IT teams to improve services and support processes

Your qualifications and competencies

  • Degree, diploma, or vocational training in Information Technology, Computer Science, or a related field
  • At least 1 year of experience in IT support, service desk, or a similar role (internships also considered)
  • Good Windows OS and standard office applications skills
  • Basic networking knowledge
  • Experience with ticketing systems (e.g., Jira or similar tools)
  • Knowledge of Active Directory user management is a plus
  • Experience with remote support tools is an advantage
  • Romanian and English language skills required; German is a plus
  • Located in/near Pitești is considered an advantage
  • Willingness to travel occasionally to Germany for onboarding or training
  • Service-oriented mindset and enjoyment in helping others
  • Strong communication & teamwork skills
  • Structured, reliable working style
  • Curiosity for new technologies and a positive, team-focused attitude

Our offer

  • A dynamic, modern and international work environment that makes it a great place to work.
  • A highly motivated team continuously exploring new technologies and innovations to enhance our services and satisfy our internal customers.
  • Close collaboration with the DEHNgroup headquarters in Germany.
  • A culture of open communication and collaboration, where everyone is encouraged to contribute their ideas to the company`s success.
  • A modern work environment with flexible working hours and remote work options to support a healthy work-life balance.
  • Varied and engaging responsibilities within a strong and supportive team.
  • Comprehensive onboarding and rapid integration into your new role.
  • A corporate culture driven by passion and guided by strong values - Adding value with passion!

Are you looking for new challenges?

We look forward to receiving your application.
  • Anna Ferstl
  • HR Business Partner
  • +49 9181 906 2341

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