Head of Global Engineering Services (m/f/d)

DEHN SE Neumarkt
IMT Manesar Gurugram
Johannesburg

Head of Global Engineering Services (m/f/d), 2. image

DEHN is growing.

Join DEHN — Build One Global Engineering Team.

Are you ready to lead and innovate?

DEHN is seeking a Head of Global Engineering Services (m/f/d) to lead and unify our international engineering services organization. In this role, you will own both the commercial project management and the technical engineering delivery — bringing together teams across South Africa, India, and Germany into one cohesive, scalable organization, deeply embedded in our global Sales structure and oriented around customer success and hardware pull-through.

What we mean by Engineering Services:
Our engineering services are specialized technical services based primarily on calculations — including lightning and surge protection design, grounding studies, protection coordination, cathodic protection, pipeline interference, and EMC/EMI analysis — and in selected cases on-site measurement campaigns. This is not a field service or maintenance role.

Work location: South Africa, India or Germany
Reporting to: Director Global Knowledge & Support

Your tasks.

Lead and develop the Global Engineering Services organization end-to-end — owning both commercial project management and technical engineering delivery, with commercial and budget responsibility.
Unify and coordinate engineering teams across South Africa, India, and Germany — building one globally integrated team that operates to a common standard while executing locally.
Integrate Engineering Services into the Sales organization: align capacity with market demand, support go-to-market strategies, and drive hardware pull-through as a shared commercial objective.
Own the full project lifecycle — from scoping and commercial offer to engineering execution and customer delivery — ensuring quality, timeliness, and profitability.
Manage utilization and delivery performance across hubs, with a focus on billable capacity, first-time-right delivery, and turnaround time.
Ensure technical excellence across the full calculation-based service spectrum — including lightning protection design, grounding, surge protection, cathodic protection, pipeline interference, and EMC/EMI studies.
Develop the global service delivery model: standardize processes, leverage cost-effective delivery hubs (India, South Africa), and build scalable capacity aligned with business growth.
Contribute to the global service portfolio: identify new service opportunities, support productization of engineering services, and develop the business model for emerging areas such as IoT-related field services.
Build and develop engineering talent: attract, retain, and grow a high-performing international team through coaching, capability development, and knowledge-sharing across hubs.
Support the development of global training content together with the Global Academy, leveraging engineering expertise as a scalable knowledge asset.

Your experiences and competencies.

Proven experience leading engineering service organizations end-to-end — covering both commercial project management and technical delivery, ideally across multiple geographies.
Sound technical background in electrical engineering, with expertise in at least one of the following: lightning and surge protection, grounding systems, cathodic protection, pipeline interference, or EMC/EMI analysis.
Demonstrated ability to lead and develop international, cross-functional engineering teams — including experience managing distributed teams across time zones and cultures.
Experience integrating engineering services into a commercial organization: understanding of demand-driven capacity planning, billable utilization, and service-based business models.
Strategic thinking combined with operational execution — able to define direction and drive implementation.
Strong alignment with Sales and commercial functions: able to translate technical capabilities into market-relevant service offerings.
Excellent communication and stakeholder management skills — able to engage engineering teams, sales organizations, and senior leadership equally effectively.
Intercultural competence and genuine experience in international collaboration, particularly across European, African, and Asian contexts.
Expertise in designing and optimizing engineering and project management processes in an international framework.

Our offer.

A dynamic, modern and international work environment that makes it a great place to work.
A highly motivated team continuously exploring new technologies and innovations to enhance our services and satisfy our internal customers.
Close collaboration with the DEHNgroup headquarters in Germany.
A culture of open communication and collaboration, where everyone is encouraged to contribute their ideas to the company`s success.
Varied and engaging responsibilities within a strong and supportive team.
Comprehensive onboarding and rapid integration into your new role.
A corporate culture driven by passion and guided by strong values - Adding value with passion.

About DEHN SE

We are a leading, international family-owned company based in Neumarkt, Germany. We offer solutions and services in the fields of lightning protection, surge protection and safety equipment. Our comprehensive portfolio addresses the megatrends of our time, including electric mobility renewables, and the protection of critical infrastructure.

With over 2,500 employees worldwide, DEHN generated revenue of around 465 million euros in the 2024/2025 fiscal year. This constant growth, alongside more than 115 years of experience, is based on the highest quality standards and a consistent orientation towards customers and markets worldwide.

Take advantage of this opportunity to further develop your skills at DEHN and apply today!